Operations & Services

Accommodation Operations & Services

Accommodation Operations & Services

Accommodation, City & Guilds Courses, Hotels, Operations & Services
Develop and demonstrate the knowledge and skills you need to find your first job in accommodation services or progress into a supervisory or managerial role. These are ideal for anyone working in accommodation services from those looking to their first role to those moving into a supervisory position. Subject Areas ManagementLearn about coordinating and administering hotel services such as catering and accommodation facility AdministrationLearn to oversee all aspects of hotel operations, including human resources, guest services, facilities maintenance and finance and accounting. Customer ServicesLear about guest service tasks, answer telephone calls, hotel reservations, assign rooms, issue keys, and collect guest payment and billing information. Course Out...